Responsible Gambling

Personal Limits

To help you gamble responsibly, we offer a tool to set personal limits on your account. You can control how much you deposit, lose, wager, or spend—either in a single game or across all your account activities. This feature is available in the “Personal Limits” section of your account settings.

You’re free to tweak these limits whenever you like. Lowering a limit kicks in right away, but raising one requires email confirmation and won’t take effect until the current limit period ends. This setup helps avoid spur-of-the-moment choices. For more info or help with setting limits, feel free to contact our support team at support@fastpay-casino.co

• Deposit Limit: Caps how much you can add to your account daily, weekly, or monthly.
• Loss Limit: Sets a ceiling on casino losses over a day, week, or month. Keep in mind this is tied to your starting deposit, not your winnings. For instance, if you deposit €50 and set a €10 loss limit, you could still lose more than €10 from any winnings you rack up.
• Wager Limit: Limits the total amount you can bet in a day, week, or month.
• Session Limit: Restricts your gambling time. Once activated, it starts immediately, and hitting the limit logs you out automatically. You can set this anywhere from 6 to 1,000,000 minutes.
• Cooling-Off Limit: Lets you take a break for a set time. During this period, deposits and promos are off-limits, but you can still withdraw funds. It begins instantly, and your account reactivates when the time’s up. Note that any active bonuses will be lost.
• Self-Exclusion Limit: Allows you to lock yourself out for a chosen duration. Your account shuts down immediately, and promos stop coming. No deposits or withdrawals are possible until the period ends, when your account automatically reopens.

Self-Exclusion by Request

If you’d like to step away from gambling on our site for a specific time—or permanently—just email our support team at support@fastpay-casino.co. We’ll lock your account and ensure no promotional emails reach you.

While self-excluded, you can’t log in or withdraw funds directly. To cash out any remaining balance, contact support@fastpay-casino.co, and our team will get back to you promptly to assist. Be aware that self-exclusion doesn’t skip any required verification steps for withdrawals, and payouts follow the casino’s standard limits.

External Support

Need extra help? These organizations offer advice and assistance:

• Gamblers Anonymous
• GamCare
• Gambling Therapy

Protection of Minors

Our casino is strictly for players 18 and older. We use every tool at our disposal to block underage users from signing up or playing. If we suspect someone’s too young, we’ll ask for ID—and if they don’t meet the age requirement, access is cut off immediately.

Still, the internet’s reach means minors might try to slip through. We strongly urge parents to help shield their kids from gambling sites. Software can make a difference—check out these resources for details:

• CyberPatrol
• GamBlock®
• Solid Oak Software
• Net Nanny