Table of Contents

About Us

Our platform, www.fastpay-casino.co (referred to as "Casino," "We," or "Us"), is managed by Dama N.V., a Curaçao-registered entity (reg. no. 152125, address: Scharlooweg 39, Willemstad, Curaçao), licensed by the Curaçao Gaming Control Board (license OGL/2023/174/0082).

As data controller, we process player info to enable gaming and related services under gambling laws. "We" or "Group" means Dama N.V. and affiliates.

We've designated a Data Protection Officer (DPO) to ensure compliance. Contact the DPO at dpo@damacasino.com for queries, rights exercises, or complaints.

Contacting Us

Reach out regarding this policy to:

  • Verify your data's accuracy
  • Inquire about data usage
  • Stop direct marketing
  • Request a data copy

If you opted in for promotions, we may use your contact info (email, phone) for marketing our products or partners'. Opt out via account settings or support@help-fastpay-casino.co.

Use these channels: support@help-fastpay-casino.co, live chat, or dpo@damacasino.com. If no response in 10 days, follow up differently.

Contact the DPO for privacy breaches, delayed data requests, policy clarifications, or full data copies across our licenses. We aim to reply within one month, extending if complex and notifying you.

Data We Collect

  • From You: Details from registration, deposits, bets, withdrawals, chats, bonuses, due diligence docs (e.g., wealth source), complaints. This covers name, username, address, birth date, nationality, ID number, email, phone, financial info, ID proofs, photos.
  • Technical Info: IP address, login details, browser/OS data, visit details (URLs), cookie info (see Cookie Policy).
  • Gameplay Data: Games played, session times, interactions.
  • Analytics: Service usage logs for error fixing, research.
  • From Others: Data from Group sites or partners (e.g., processors, affiliates, analytics, credit agencies). We combine this for stats, AML, responsible gaming.

Data Categories

  • Identity: Name, email, username, DOB, gender.
  • Contact: Address, email, phone.
  • Financial: Salary/wealth, fund sources, bank/payment details, KYC docs.
  • Transaction: Deposit/withdrawal details, wagers, games.
  • Technical: IP, login, browser, device.
  • Usage: Site navigation, login times, bonuses, RG limits, AML status.
  • Marketing: Preferences for ads/comms.
  • Special: RG-related health info, ethnicity from docs (if provided).

Data Usage

We use your info to:

  • Fulfill contracts: Provide games, process payments, handle queries.
  • With consent: Send Group marketing, customize ads.
  • Administer site: Troubleshoot, analyze, test.
  • Manage risks: Fraud detection, profiling for bonus abuse, RG scoring, AML checks (human-reviewed, logic undisclosed to prevent bypass).
  • Comply with laws: AML, RG obligations.
  • Improve site: Optimize content, features.
  • Aggregate anonymized data for stats (not personal if unidentifiable).

We combine sources for above purposes, including third-party verification (age, identity, sanctions).

Lawful Bases

Data Type Collection Method Purpose Basis
Identity (name, username, DOB, gender) Registration Profile creation, AML verification, contact Contract, Legal
Contact (email, address, phone) Registration/KYC Profile, support, marketing, verification Contract, Legitimate interest, Consent, Legal
Verification (ID docs, proofs) Upload/request Identity/AML compliance Legal
Financial (payment details) Deposits/withdrawals Services, KYC, security, closed-loop Contract, Legal, Legitimate
Transaction Auto-generated Services, AML/gaming compliance, RG Contract, Legal
Gaming Auto-generated Services, gaming law Contract, Legal
Communications Email/chat/calls Support, risk management Contract, Legitimate
Profile (habits, preferences) Gameplay/cookies Improvements, personalization, AML/RG, marketing Legitimate, Consent, Legal
RG Data Self-assessment Profiling, RG checks Legal, Legitimate
Technical/Usage (IP, browser) Cookies Location checks, anti-fraud, improvements Legal, Legitimate
RTP Data Gameplay RTP compliance Legal

Sharing Data

We share with:

In mergers/acquisitions, data may transfer (with notice). Processors follow our instructions, with safeguards; we minimize sharing.

International Transfers

Data may go outside EEA for services (bets, payments, checks). We use safeguards like standard clauses to protect it per GDPR. Using our site consents to this.

Retention

We keep data as needed for purposes, laws (e.g., 5+ years post-closure for AML). Anonymized data may persist for improvements. Erasure requests denied if legally required.

Your Rights

Under GDPR:

  • Access/copy your data.
  • Correct inaccuracies.
  • Erase where no basis remains (not absolute).
  • Object to legitimate interest processing.
  • Restrict processing temporarily.
  • Port data.
  • Withdraw consent.
  • Complain to authority.

Verify identity for requests; respond within 1 month, extendable.

Automated Decisions

We avoid fully automated decisions; inform if used.

Security

We protect data per laws, using measures against loss/breach. Access limited; use unique login/2FA. You're responsible for credential security.